We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us at pilgrimagefestival@100xhospitality.com. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

If you need to request ADA Accommodations for your hotel reservation OR experience at Pilgrimage Festival, please reach out to pilgrimagefestival@100xhospitality.com with the following information as soon as possible:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME –

Please be sure to include as much information when submitting your request so we can ensure you have proper accommodations. All ADA Requests will be processed in the order they are received and dependent on availability.

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the festival’s website.

No. Please see our Purchase Policy for more details.

For additional inquiries, you can reach out to us by clicking on the chat icon in the bottom right corner or by emailing us at pilgrimagefestival@100xhospitality.com. We would be happy to assist you!

All Pilgrimage Festival Travel Packages are on sale now and must be purchased online. After you click on your desired Travel Package, you will be directed to our ticketing partner, Ticketstoday, to make and finalize your order.

Both! Next to the package of your choosing we list the Price Per Person, with the Total Package Price next to it. Please note, the listed prices do not include taxes & fees.

All Travel Packages include one room for two guests. During the checkout process, you will have the option to select your preferred bed type, dependent on availability.

Yes, all Travel Packages have an age restriction of 21+ to check in at the hotel. Those under 21 can still occupy a room and attend the festival; however, the primary booker of the reservation must be 21+ for hotel check-in. Valid photo identification is required.

Yes! You can opt into a Payment Plan – a 60% deposit PLUS taxes & fees will be charged at checkout, then the remaining 40% balance payment will be automatically charged on Friday, April 19, 2024 to the payment method on file. You also have the option to Pay In Full at checkout, ensuring no additional payments after you complete your purchase.

Yes! To pay off your payment plan early please reach out to our ticketing partner, Ticketstoday at: customerservice@ticketstoday.com who will assist you with this request.

Yes, all Travel Packages include two (2) tickets to Pilgrimage Festival for Saturday, September 28th – Sunday, September 29th. You will have the option of either GA or VIP tickets during the checkout process, depending on availability. 

Please reference the festival’s website for all the details about what is included in GA (General Admission) tickets vs VIP tickets.

More information and further instructions including 100x check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event.

All merchandise will be distributed at the 100x check-in on the same day of your hotel check-in and must be picked up then! Please note we cannot ship merchandise before or after the event.

More information regarding roundtrip transportation including details about pick-up times and locations will be provided via email closer to the show dates!

All 100x Travel Packages are non-refundable. Please refer to our Purchase Policy for complete details. If you accidentally purchase the wrong package and hope to change your order, email us immediately at pilgrimagefestival@100xhospitality.com and we will do what we can to help.

100x abides by the hotel’s standard hotel policy, viewable here. There is no guarantee that you will be able to check in earlier than the hotel’s standard check-in time. If you need to arrive at the hotel early, we will work with the hotel to make sure that your bags can be stored and easily accessible until your check-in time.

100x Travel Packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the individual websites of the hotels. You can refer to the summary here, but please note that 100x is not responsible for any parking fees, which are subject to change, and determined by each hotel.

We chose these hotels not just because they are comfortable and provide a high-quality guest experience, but also because of their close proximity to the venue. See the distance of each hotel from the venue here.

You will be required to provide a valid credit card at check-in. Incidental holds vary at each hotel property. Please refer to the hotel’s website for the most up to date information on incidental charges.

If you would like to stay longer than your Travel Package dates, you will need to book your additional nights as a separate reservation through the hotel directly. Please make sure you select the same room type purchased with your Travel Package. Once you have booked additional nights, you can email us at pilgrimagefestival@100xhospitality.com to request to connect the reservations. We will do our best to work with the hotel to accommodate!

All requests must be submitted to 100x by Monday, August 26th, 2024.

All requests must be submitted to 100x by Monday, August 26th, 2024.

If you are gifting this package to a guest and would like to update the order information, please reach out to pilgrimagefestival@100xhospitality.com via the email address used to complete your Travel Package Purchase. Please submit your request in the following format for faster processing:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME –
NEW PACKAGE HOLDER: First & Last Name –
NEW PACKAGE HOLDER: Email – 
NEW PACKAGE HOLDER: Phone # – 

Once you provide us with this information, the new package holder will officially have the package in their name and will be able to check into the hotel room and claim their festival passes. Please note, if you provide this information for a name update after tickets have been issued from Ticketstoday, you will be responsible for  transferring tickets to  the new package holder. All packages must be paid in full prior to it being transferred to a new guest.

All Travel Package transfers include the entire package (hotel stay and festival passes) and cannot be split by day.

Submit all requests for your accommodations to pilgrimagefestival@100xhospitality.com.

All requests must be submitted to 100x by Monday, August 26th, 2024.

To update your credit card information please reach out to our ticketing partner, Ticketstoday, at: customerservice@ticketstoday.com